The Arizona Health Care Cost Containment System has awarded contracts for long term care services to two health plans, Health Net Access, Inc. (dba Arizona Complete Health-Complete Care Plan) and Arizona Physicians IPA, Inc. (dba UnitedHealthcare Community Plan), effective October 1, 2024.
To ensure awarded health plans are prepared to offer services to members, and successfully transition some members into new health plans as needed, AHCCCS is conducting a comprehensive series of activities to assess the health plans’ operational readiness in critical areas such as service delivery, provider network capacity, health care operations and administration, financial management, member and provider communication, and continuity of member care.
In regular public community forums and regular stakeholder meetings in the coming months, AHCCCS will provide status updates on the readiness progress. See these Frequently Asked Questions which will be updated as more information is available.
Together, these health plans will provide health care services to the approximately 26,000 AHCCCS members who are enrolled in the Arizona Long Term Care System (ALTCS) and who are elderly and/or living with a physical disability, known as the ALTCS-EPD program.
Both awarded contractors will serve ALTCS-EPD members in all three of the state’s geographic service areas. See the geographic service area map on the AHCCCS Available Health Plans web page.
