Health Plan Contact Information
Who to contact
AHCCCS members can contact their AHCCCS health plan or Office of Individual and Family Affairs (OIFA). OIFA partners with members and their supporters to ensure that they are connected to provider supportive services.
AHCCCS Health Plan Contacts
AHCCCS Complete Care Health Plans | |
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Arizona Complete Health - Complete Care Plan Customer Service 1-888-788-4408 www.azcompletehealth.com/completecare |
Mercy Care Customer Service 1-800-624-3879 www.mercycareaz.org |
Care 1st Health Plan Customer Service 1-866-560-4042 www.care1staz.com |
Molina Healthcare Customer Service 1-800-424-5891 www.mccofaz.com |
Banner – University Family Care Customer Service 1-800-582-8686 www.bannerufc.com/acc |
United Healthcare Community Plan Customer Service 1-800-348-4058 www.uhccommunityplan.com |
Health Choice Arizona Customer Service 1-800-322-8670 www.healthchoiceaz.com |
Mercy Care Department of Child Safety Comprehensive Health Plan |
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Customer Service 1-833-711-0776 mercycareaz.org |
Arizona Long Term Care System (ALTCS) Health Plans | |
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Banner – University Family Care LTC Customer Service 1-833-318-4146 www.bannerufc.com |
Mercy Care LTC Customer Service 1-800-624-3879 www.mercycareaz.org |
United Healthcare LTC Customer Service 1-800-293-3740 www.uhccommunityplan.com |
Department of Economic Security/
Division of Developmental Disabilities (DES/DDD) Customer Service 1-844-770-9500 www.azdes.gov/ddd/ |
AHCCCS Complete Care Regional Behavioral Health Agreements | ||
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Arizona Complete Health - ACC-RBHA Customer Service 1-888-788-4408 www.azcompletehealth.com/completecare |
Mercy Care ACC-RBHA Customer Service 1-800-564-5465 www.mercycareaz.org |
Care1st ACC-RBHA Customer Service 1-866-560-4042 www.care1staz.com |
- Coconino
- Please contact the Office of Individual and Family Affairs department for the assigned Health Plan to get connected to Peer Support Services in your area.
- Care 1st Health Plan 480.205.2305
- Health Choice Arizona 928.214.2168
- Gila County Resources
- Please contact the Office of Individual and Family Affairs department for the assigned Health Plan to get connected to Peer Support Services in your area.
- Arizona Complete Health 520.809.6526
- Health Choice Arizona 928.214.2168
- Mercy Care Plan 602.621.0110
- Banner University Family Plan 480.827.598
- DES/DDD 602.542.2822
- Molina 480.263.1001
- United Health Care 602.255.8605
- Graham County Resources
- Please contact the Office of Individual and Family Affairs department for the assigned Health Plan to get connected to Peer Support Services in your area.
- Arizona Complete Health 520.809.6526
- Banner University Family Plan 480.827.5988
- Greenlee County Resources
- Please contact the Office of Individual and Family Affairs department for the assigned Health Plan to get connected to Peer Support Services in your area.
- Arizona Complete Health 520.809.6526
- Banner University Family Plan 480.827.5988
- Maricopa County Resources
- Please contact the Office of Individual and Family Affairs department for the assigned Health Plan to get connected to Peer Support Services in your area.
- Arizona Complete Health 520.809.6526
- Health Choice Arizona 928.214.2168
- Mercy Care Plan 602.621.0110
- Banner University Family Plan 480.827.598
- DES/DDD 602.542.2822
- Molina 480.263.1001
- United Health Care 602.255.8605
- Mohave County Resources
- Please contact the Office of Individual and Family Affairs department for the assigned Health Plan to get connected to Peer Support Services in your area.
- Care 1st Health Plan 480.205.2305
- Health Choice Arizona 928.214.2168
- Navajo County Resources
- Please contact the Office of Individual and Family Affairs department for the assigned Health Plan to get connected to Peer Support Services in your area.
- Care 1st Health Plan 480.205.2305
- Health Choice Arizona 928.214.2168
- Pima County Resources
- Please contact the Office of Individual and Family Affairs department for the assigned Health Plan to get connected to Peer Support Services in your area.
- Arizona Complete Health 520.809.6526
- Banner University Family Plan 480.827.5988
- United Health Care 602.255.8605
- Pinal County Resources
- Please contact the Office of Individual and Family Affairs department for the assigned Health Plan to get connected to Peer Support Services in your area.
- Arizona Complete Health 520.809.6526
- Health Choice Arizona 928.214.2168
- Mercy Care Plan 602.621.0110
- Banner University Family Plan 480.827.598
- DES/DDD 602.542.2822
- Molina 480.263.1001
- United Health Care 602.255.8605
- Santa Cruz County Resources
- Please contact the Office of Individual and Family Affairs department for the assigned Health Plan to get connected to Peer Support Services in your area.
- Arizona Complete Health 520.809.6526
- Banner University Family Plan 480.827.598
- Yavapai County Resources
- Please contact the Office of Individual and Family Affairs department for the assigned Health Plan to get connected to Peer Support Services in your area.
- Care 1st Health Plan 480.205.2305
- Health Choice Arizona 928.214.2168
- Santa Cruz County Resources
- Please contact the Office of Individual and Family Affairs department for the assigned Health Plan to get connected to Peer Support Services in your area.
- Arizona Complete Health 520.809.6526
- Banner University Family Plan 480.827.5988