PHOENIX – The Arizona Health Care Cost Containment System (AHCCCS) released its monthly Medicaid renewal data dashboard reporting progress of unwinding from the continuous enrollment afforded most members during the COVID-19 Public Health Emergency (PHE).
By the end of March, AHCCCS will have initiated renewals for all the 2.5 million members who were enrolled when the PHE ended last year. To date, 67% have maintained coverage, 20% have been disenrolled, and 13% are still in process.
“I’m extremely proud of the agency’s efforts this year regarding eligibility renewals, the successful implementation of our PHE unwinding plan, and the collaboration and support from our health plans and community partners for their outreach to AHCCCS members statewide,” said AHCCCS Deputy Director Kristen Challacombe. “Not only did we meet our legislative mandate to complete renewals by Dec. 2023 for all individuals who were likely no longer eligible, but we also created AHCCCS Connect, a brand new process to communicate with members by text, email, and phone throughout their Medicaid lifecycle so they are more engaged with us when action on their part is needed.”
Of those members who were disenrolled for not responding to the agency’s request for information, 59% of those who used the 90-day grace period to complete their renewal request and remained eligible for coverage without having to reapply.
AHCCCS maintains a “heat map” dashboard detailing areas of the state by zip code and level of risk of losing coverage due to a failure to complete annual renewals. This map is yet another way AHCCCS is providing transparency and information that stakeholder communities can use to strengthen awareness, education, and outreach efforts.
The various colors indicate risk levels ranging from 1-12 (lowest to highest) based on the number of active AHCCCS members, the current percentage of procedural discontinuances for response required renewals, and the number of remaining renewals.
Find the renewals dashboard and heat map on the AHCCCS Return to Regular Renewals web page.
